Privacy, in plain language.

Littlemind (the mobile app and this website) is provided by Vedran Balagović, Bedricha Smetane 13, 10000 Zagreb, Croatia. The app is published on the App Store under that name and on Google Play under the developer account Knitted Logic. He is the controller of your personal data.

For any privacy question or request, write to vedran@knittedlogic.com.

• Account: email address, name, profile photo if you add one, sign-in method (Apple, Google or email), language and time zone.
• About your child, entered by you: first name or nickname, birth date, optional photo or avatar, check-ins (mood, energy, sleep, behaviour, what happened), notes, focus profiles and trackers (for example sleep times, worry level, medication taken), what helps them calm down, known triggers, SOS moments and whether the plan helped, and questions you add to a report.
• Text from voice check-in: your phone's built-in speech recognition (provided by Apple or Google) turns speech into text. We never receive or store audio.
• Co-parent sharing: invite codes and which accounts share which children.
• Subscriptions: subscription status and an app user ID from RevenueCat. Payments are processed by Apple or Google; we never see your card.
• Usage and diagnostics: app events (for example screens opened and features used), device type, OS and app version, and crash reports, via Google Analytics for Firebase and Firebase Crashlytics.
• Notifications: a push token, if you allow notifications.
• Website: if you accept analytics cookies, Google Analytics usage data. If you use a contact form, your name, email and message.

Some things you may record, such as focus profiles (ADHD, anxiety, autism and sensory needs, sleep), medication taken or notes about your child's wellbeing, can be health-related information. Recording it is optional. We use it only to provide the features you ask for, on the basis of your explicit consent, which you can withdraw at any time by deleting the information or your account.

• To provide the app (account, check-ins, timeline, insights, SOS plans, reports, co-parent sharing, reminders): performance of our contract with you.
• Health-related information: your explicit consent.
• Analytics and crash reports to keep the app working and improve it: our legitimate interest. In the app, you can contact us to object.
• Website analytics: only with your consent via the cookie banner. You can change your choice at any time with “Cookie settings” in the footer.
• Replying to messages you send us: our legitimate interest in answering you.

We do not use your data for advertising, we do not sell it, and we do not use it to train AI models.

When you use insights, Ask Littlemind, SOS plans, weekly reports, the daily idea or voice check-in, our backend sends the relevant part of your data (for example recent check-ins, your child's first name and age, focus trackers, or the text of your voice check-in) to Anthropic's Claude models through the Claude API of Anthropic, PBC (United States), which processes it on our behalf as a sub-processor. Under Anthropic's commercial terms, inputs and outputs are not used to train its models.

To find relevant passages from parenting books, a numeric representation (embedding) of the request is created with a Cohere model on Amazon Bedrock (Amazon Web Services, United States) and matched against a book-passage index hosted by Pinecone (United States). The index contains book passages, not your data.

AI output can be wrong. It is general parenting support, not medical advice.

Your account data and check-ins are stored in Google Cloud Firestore in the European Union (multi-region eur3). Photos are stored in Firebase Cloud Storage. Our backend functions run on Google Cloud in the United States (us-central1). AI requests are processed by Anthropic in the United States, and embeddings for book-passage search are created on AWS in the United States (us-east-1).

Transfers to the United States rely on the EU–US Data Privacy Framework where the provider is certified, and on the European Commission's Standard Contractual Clauses. For Anthropic, the transfer is covered by the Standard Contractual Clauses included in Anthropic's data processing addendum.

We share data only with service providers who process it on our behalf, and only as needed:

• Google (Firebase Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging, Analytics, Crashlytics, Firebase Hosting for this website, Google Analytics for this website with your consent).
• Anthropic (Claude API, for the AI features).
• Amazon Web Services (Amazon Bedrock, running a Cohere embedding model for book-passage search).
• Pinecone (search over the book-passage index).
• RevenueCat (subscription status).
• Neural Draft (this website's blog and contact forms).

Apple and Google process payments as independent controllers under their own privacy policies. If you invite a co-parent, they will see the children and check-ins you share. A doctor-ready report is only shared if you share it yourself.

If you ask us to put you in touch with a child therapist, we store what you send in that form: your city and country, your child's age, the topics you would like help with, your preferred language, whether online sessions are OK, the email address we should reply to, an optional note, and your consent with its date. We use it only to look for a suitable therapist by hand and to reply to you. Our legal basis is your consent. A short notification email with only your city, country, topic, your child's age range and language (no names, email address or note) is sent to us through Mailgun.

We share your request with a therapist only because you agreed to it in the form ("I agree that Littlemind may share this with a therapist we recommend"), and only what they need to see whether they can help. You can withdraw your consent and ask us to delete the request at any time by emailing vedran@knittedlogic.com; deleting your account deletes it too. We keep requests while we handle them and delete them within 12 months at the latest. We take no referral fees and we are not a directory.

We keep your data while your account exists. If you use Littlemind as a guest (without linking an Apple, Google or email login), your guest account has no email address, only an anonymous ID; if you don't open the app for 60 days, we automatically delete the guest account and all its data. If you ask us to erase your data, we erase your account data, children and check-ins within 30 days. Crash reports are kept for up to 90 days and analytics data for up to 14 months. Contact-form messages are kept as long as needed to handle your request.

Under the GDPR you can access, correct, export, restrict or erase your data, object to processing based on legitimate interest, and withdraw consent at any time.

• Export: in the app, Settings, Export Your Data.
• Delete: in the app, Settings, Delete Account erases your account and all its data from our servers (child profiles, check-ins, notes, reports and files) and then your login. It does not cancel a store subscription; cancel that in your App Store or Google Play settings. You can also email vedran@knittedlogic.com from your account email and we confirm within 30 days.

You also have the right to lodge a complaint with a data protection authority, in Croatia the Personal Data Protection Agency (azop.hr), or the authority where you live.

Littlemind is meant to be used by adults (18+) who are parents or caregivers. Children do not have accounts. In kid mode, a parent can hand their phone to their child for a short check-in in which the child only taps pictures and can play a short star game (nothing to type); the answers and game results are saved in the parent's account, like the parent's own check-ins. Parents decide what is recorded about their child and can delete it at any time.

Data is encrypted in transit and at rest by our providers. Access to your data is limited to your account and the co-parents you invite, enforced by security rules on our database.

If we change this policy in a material way, we will update the date above and tell you in the app.